The front-desk software you actually own.
Gym Assistant is the membership database, billing engine, reporting dashboard, and check-in console at the front desk of more than three thousand independent gyms, university rec centers, and federal facilities. Buy it once. It's yours.
Run the gym from one screen.
Front-desk staff stay in one program. Member records, check-in, billing, POS, and reporting all live in the same window — and the same database.
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Member records
Add and manage members, attach photos and documents, log measurements, store waivers, and pull payment and visit history — all from one screen.
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Front-desk check-in
Plain-English menus minimize staff training. Barcode scanning runs in the background while staff use other programs.
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Recurring billing
Run dues against credit cards, debit cards, or ACH/EFT on the cycle you set. Built-in retry on declines, with notifications.
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Powerful reports
Financial, journal, visit, insurance, and membership reports — schedule them, export them, reconcile end-of-month in minutes.
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Marketing communications
Email and SMS templates for retention, lapsed-member, and contract-expiring campaigns. Send to segments, not the whole list.
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POS at the front desk
Sell drinks, supplements, apparel, day passes, and PT packages from the same screen the front desk already uses.
Only current members get in.
Three add-on platforms gate door access on real-time membership status. Pick the one that fits the facility — or stack them.
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Photo identification capture
Pull a member photo at sign-up; display it on the member record at every check-in. Helps front-desk staff catch shared cards.
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Barcode key tags + automated check-in
Pre-printed or custom-branded key tags. Members scan in the background — Gym Assistant handles the rest.
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Electronic access control
SmartKeys, proximity cards, turnstile integration. Only members in good standing get past the door.
What it runs on, what's in the box.
- Platform
- Windows 10 or Windows 11
- Disk space
- 40 MB free disk required
- RAM (software only)
- 4 GB minimum
- RAM (with access control / network license)
- 8 GB minimum
- Editions
- Eight capacity editions; pick the one that matches your member count and grow into the next.
- Included with purchase
- One year of technical support (email, phone, remote), software updates, and automatic data backup.
Start where you are. Move up when you grow.
Gym Assistant ships in eight capacity editions sized to member count. The data stays the same when you upgrade — your member records, billing rules, and reports come with you. Pay only the difference.
See edition tiers and upgrade pricingRun the full software for thirty days. Then decide.
No credit card. No clock running. Real installer, real database, your real members. If it doesn't fit, send it back.