Contact
Three extensions, one phone number, one zip code.
We're in Alameda, California — Pacific time, weekdays 8:00 AM to 4:30 PM. Toll-free: 1-877-496-2778. International: 1-510-865-1815.
- Ext. 1
Sales
Pre-purchase questions, custom quotes, software-and-hardware bundles for new gyms.
- Ext. 2
Technical support
Active-support customers get phone, email, and remote-assist help. Mon–Fri, 8:00 AM – 4:30 PM Pacific.
- Ext. 4
Customer service
Shipments, billing, account changes, license transfers, and anything that isn't sales or support.