Simple. Powerful. Affordable.
Membership management software for small-to-medium gyms, health clubs, and fitness studios. Front-desk software, access control, recurring billing, and a member mobile app — built by people who answer their own phone.
Federal agencies, university rec centers, municipal facilities, and independent gym owners across the country.
- U.S. Space Force Department of Defense
- NASA Federal agency
- U.S. Air Force Department of Defense
- City of Miami Municipal recreation
- UAMS University rec center
- Keweenaw Bay Indian Community Tribal recreation
- Iron Fitness Independent gym
- Fitness Plus Independent gym
Used by independent gym owners, university rec centers, municipal recreation departments, and federal agencies — across more than three thousand facilities.
One front-desk system for the whole operation.
Gym Assistant runs the front desk, the door, the cash drawer, and the billing — without a monthly subscription. MemberConnect adds the mobile app and online payments on top.
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24/7 Access Control
Stand-alone control of doors, turnstiles, and tanning beds — members get in when staff isn't there. Time-of-day and membership-status rules built in.
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Automated Check-In
Members swipe, scan, or tap. Gym Assistant runs in the background and verifies dues, contracts, and waiver status — no front-desk intervention required.
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Recurring Billing
Run dues against credit cards, debit cards, or ACH/EFT on the cycle you set — daily, weekly, monthly, or custom. Built-in retry logic for declines.
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Marketing Communications
Send batch email and SMS from member-segment templates: lapsed members, expiring contracts, retention campaigns, holiday hours.
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Powerful Reporting
Financial, journal, visit, insurance, and membership reports. Export to CSV. Run them on a schedule. Reconcile end-of-month in minutes, not afternoons.
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Retail Point of Sale
Sell drinks, supplements, apparel, day passes, personal-training packages — anything you stock. Inventory tracking included.
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Online Member Portal
New-member sign-ups and existing-member payments handled online. Members see their account, update their card, settle balances themselves.
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MemberConnect Mobile App
A branded app for your members: door access, mobile check-in, account management, push notifications. The cloud companion to your Gym Assistant install.
Buy it once. Own it.
Most gym software charges you a monthly subscription forever. Gym Assistant doesn't. You purchase the software up-front, install it on the front-desk PC, and it's yours — no recurring license fee, no per-member tax. Add MemberConnect when you want a member app; keep the desktop core for as long as you run the gym.
- No monthly subscription on the core software
- 30-day money-back software guarantee
- Optional support contracts — only when you want them
- One-time data conversion from your current system
Yes, it's Windows. That's a feature.
Gym Assistant runs locally on a Windows PC at your front desk. It is not in the cloud — and that is a deliberate choice. Your member data, billing data, and access control sit on your hardware. If your internet drops, your front desk doesn't.
Need cloud? MemberConnect is the cloud companion: member mobile app, online sign-ups, and online payments — all secured, all integrated with your local Gym Assistant install.
How MemberConnect worksSee it run in your gym before you buy.
Download the free 30-day demo, or request a quote with the hardware kit configured for your facility. We'll spend as long on the phone with you as it takes.